MOMENTLEAF · 事笺

常见问题

Frequently Asked Questions

常见问题 · 中文

需要注册或联网吗?

当前 iOS 版无需账号,记录、编辑与本机导出可离线进行。系统云端文件、未下载的云端照片和在线帮助可能需要联网。

换手机怎样带走资料?

先在原设备生成完整备份并另存,保留原库。在兼容版本中读取备份、核对恢复确认页后操作,完成后检查文字和图片。不要先卸载原 App。

PDF、Word、长图可以恢复编辑吗?

不可以,它们是阅读与分享成品。完整 ZIP 用于资料库备份;单篇项目用于相应记录的可编辑迁移,请按导入页面支持的格式操作。

备份有密码保护吗?

当前 iOS 完整 ZIP 未加密;不要把内部网页版原型的加密备份能力当成 iOS 功能。请妥善保护文件及存放位置。

为什么 Word 或分页与预览不同?

字体、阅读器和纸张设置可能改变排版。请核对实际成品中的中文、图片、顺序与分页;必要时尝试 PDF,保留可编辑原稿。

拒绝定位或相机还能使用吗?

可以。可手动填写地点、输入文字并从系统选择已有照片。无需为记录功能授予后台定位。

能找回丢失资料吗?

当前没有开发者云端资料库或远程找回服务。先检查回收站和你保留的完整备份;不要反复卸载或覆盖原文件。

何时开放下载?

iOS 版正在验收,尚未开放公开下载。正式发布信息以本官网和 App Store 实际页面为准;当前没有下载或购买入口。

Frequently Asked Questions

Do I need an account or a connection?

The current iOS app needs no account. Recording, editing and local exports work offline. Cloud file providers, undownloaded cloud photos and online help may need a connection.

How do I move to another phone?

Create and separately save a full backup on the original device, retaining its library. Open the backup in a compatible version and read the restore confirmation. Check text and images after restoring. Do not uninstall the original app first.

Can PDFs, Word files or long images restore editable records?

No. They are reading and sharing outputs. A full ZIP backs up the library; a single-record project is for editable transfer of that record. Follow the formats supported by the import screen.

Are backups password protected?

Current iOS full ZIP backups are unencrypted. Encryption in the internal browser prototype is not an iOS feature. Protect both the files and their storage locations.

Why can Word or pagination differ from the preview?

Fonts, readers and paper settings can affect layout. Check Chinese text, images, reading order and page breaks in the actual output. Try PDF if appropriate and keep the editable original.

Can I decline location or camera access?

Yes. Enter a place and text manually or select existing photos with the system picker. Background location access is not required for recording.

Can support recover lost records?

There is currently no developer cloud library or remote recovery service. Check Trash and your retained full backups first. Avoid repeatedly uninstalling or overwriting source files.

When can I download it?

The iOS app is undergoing acceptance checks and is not yet publicly available. Release information will appear here and on the actual App Store page. No download or purchase is offered now.